- The Communications Model
- Communication Channels
- Communications Planning
- Communications Requirements
- Communications Technology
- Stakeholder Analysis
- Communications Management Plan
- Information Distribution
- Five Verbal Communication Skills
- Kick-off Meeting
- Barriers to Communication
- Communications Role of the Project Manager
- The Project Manager and the Customer
- Building Effective Team Communication
- Performance Reporting
- Documentation
- Administrative Closure
The PM-Mentor Study Guide covers all of the above concepts and many others in much more detail.
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